Employee Management: Training and Delivery Methods

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Employee Management: Training and Delivery Methods

Introduction

Generally, employees in the workplace handle different roles and functions that sometimes do not match their overall experience. Organizations offer various training programs to improve workers productivity to equip them with emerging skills and knowledge in their respective areas of specialization. However, for the management to ensure the project has a significant impact on the professional and personal development of the workers, managers must evaluate the needs of each staff member. Afterward, the administration chooses a specific training method and appropriate way to deliver the program to enhance its effectiveness. Skills and technical training require varied delivery approaches such as on-the-job coaching, web-based mentoring, and even the brown bag lunch to facilitate proper outcomes.

Selected Training and Delivery Methods

Skills Training

Skill training is an essential program that imparts employees with new abilities to handle different tasks in the workplace. For instance, a sales agent may be trained to communicate and inform consumers concerning the products and services to enable customers to make rational decisions (Back et al., 2019). In general, learning new skills at work allows the staff member to improve their productivity which is important for the growth of the organization.

To effectively deliver the content and new skills to employees, trainers can use different approaches, including the on-the-job method. The mentioned technique allows the respective worker to interact with an approved colleague with the relevant skills and knowledge to nurture and model the employee. In addition, skills training can be effectively delivered through the mentoring method. Having an experienced person at the workplace with knowledge can easily coach and share different approaches to handling duties accordingly (Pastore & Pompili, 2020). For instance, organizations usually assign roles to new employees together with other workers in the specific field to ensure recruits obtain the necessary skills.

Technical Training

Generally, in every workplace environment, technical training is authentic, and all employees are required to have the abilities to enable them to perform their daily tasks. For instance, customer care professionals are required to have specific proficiencies, such as using the computer to serve clients. Therefore, offering technical training ensures that workers attain the basic requirements to undertake their duties effectively. Organizations engage in technical training when introducing a new system to enable employees to adapt accordingly.

To deliver the technical training effectively approaches such as web-based and brown bag lunches are appropriate. By using the web-based platform, employees will be exposed to different styles and techniques of performing the same task or using the system, thus allowing them to pick the simplest approach (Çoban & Gökta_, 2022). Similarly, the brown bag lunch technique is an essential way of enhancing technical training since the management can bring teams together, especially during lunch break, to show them various skills to operate given systems.

Pros and Cons

The on-the-job technique enables the worker to learn while undertaking the actual job making the person gain confidence and master the context. Despite its effectiveness, the approach is less productive since most organizations rush their new staff into the process. Similarly, mentoring is essential because it allows the learner to ask questions and obtain immediate feedback, thus promoting an effective learning process (Marschalek et al., 2022). However, the process might be less effective depending on the willingness of the mentor to dispense the required knowledge. In the case of web-based delivery, the approach allows employees to access the training at their comfort, making it easier for them to learn. The methods shortfall is a lack of practical experience since some key details might be unclear. The brown bag lunch allows trainees to access different information from various mentors. Even though the approach is practical, it might experience low attendance following the schedule.

Conclusion

Training programs ensure that employees improve their personal and professional development in the organization. Depending on the nature of the job, workers can be subjected to different training, such as skills and techniques to improve their work performance. Various delivery approaches, including mentoring, brown bag lunch, and even on-the-job training, are essential methods that impart staff members with relevant experience, thus improving overall job satisfaction and outcomes.

References

Back, A. L., Fromme, E. K., & Meier, D. E. (2019). Training clinicians with communication skills needed to match medical treatments to patient values. Journal of the American Geriatrics Society, 67(S2), S435-S441. Web.

Çoban, M., & Gökta_, Y. (2022). Which training method is more effective in earthquake training: Digital game, drill, or traditional training? Smart Learning Environments, 9(1), 1-24. Web.

Marschalek, J., Kuessel, L., Stammler-Safar, M., Kiss, H., Ott, J., & Husslein, H. (2022). Comparison of a practice-based versus theory-based training program for conducting vacuum-assisted deliveries: A randomized-controlled trial. Archives of Gynecology and Obstetrics, 305(2), 365-372. Web.

Pastore, F., & Pompili, M. (2020). Assessing the impact of off-the-job and on-the-job training on employment outcomes: A counterfactual evaluation of the PIPOL program. Evaluation Review, 44(2-3), 145-184. Web.

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