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Monitoring Compliance of IV Pump Integration in a Healthcare Setting
Business Case
For this project the focus is monitoring compliance of IV pump integration from old HER to EPIC. In this process the IV pump machines used by hospital is the brand Hospira Infusion smart pumps. They will remove the old drug library and replace with new drug library that is compatible with new system. However, there are some errors during the transfer and integration. Errors such as inability to connect, missing or wrong drug dose, some critical drugs not being integrated. The error in integration is a risk for patient safety. It is possible to see challenges in the hospital departments that have a varying workflow, identified errors need reconfigurations. The project scope is limited to all infusion pumps used by hospitals owned by the hospital with many facilities. Data will be gathered based on the ticket reported by end users to the hospital reporting portal in the Service Center.
Project Deliverables
The new system is suitable for medium to large-scale hospitals. It is mainly designed to make it easy to create and manage a large amount of daily data while providing care to in-patients and out-patients alike. Hoover (2017) argues that electronic health records are economically and strategically vital for the growing healthcare organizations as they reduce cost and increase system efficiency. The new electronic health record system EPIC is anticipated to solve the issues related to inefficiency and automatic data backup in healthcare facilities.
EPIC places a lot of emphasis on promoting remote care and patient interaction. Depending on the practices specialty, one can add modules to EPICs basic set of core EHR functionality such as scheduling, e-prescription, patient history, lab integration and others (Epic Systems, n.d.). Numerous telehealth alternatives, such as those that allow video visits and post-surgical follow-ups as well as patient monitoring tools, are included in the EPIC EHR features (Epic Systems, n.d.). The full patient portal is accessible as a native app for both Android and iOS operating systems (Epic Systems, n.d.). The access to the deliverables can be monitored through the number of registered patients and employee reports on the implementation. Employes would be the key to understanding and evaluating core delivarables.
Completion Criteria
The requirements for functional systems can be assessed depending on what goals the medical institution pursues. For example, remote access is necessary so that members of the medical institution can get acquainted with the patients card and give recommendations wherever they are (Sun et al., 2017). The role of the healthcare facilitys leadership is essential in allocating the budget for staff training and then in ensuring that the staff develops skills and aptitude to use the new system for errorless data management and information handling. Benedicts et al. (2020) argue that all the benefits of the electronic health records systems related to the quality of care, efficiency, and effectiveness of care, and communication is dependent on medical staff. There is a clear need will for sufficient employee preparations to handle the system correctly. There is a need for them to accept change brought by EPIC introduction, training them on the new system, and monitoring the new system for performance and error handling
Constraints
Interprofessional cooperation is essential for developing each medical worker and the entire medicine and healthcare sector. Medical staff are the key component to the integration of EPIC. However, one of the key constraints for EPIC introduction could be their inaptitude to the new technology. Time and money constraints in the form of employee training and adaptation. Inadaptability of organizations administration who consider current EHR systems to be demonstrating acceptable performance. Moreover, not all hospital locations owned by the organization have a standard workflow for medication administration using IV pumps. Limited errors might be reported as some departments might override safety features or skip steps. This may identify key limitation of the project as it relies solely on the errors reported.
Key Milestones
This project could be divided into several milestones such as Software Introduction, Product Integration, Direct Application. The first step identifies purchase of necessary equipment and set-up of the system for employee training and further application. This steps completion could be monitored via direct inquisitions about workers familiarity with the system in the form of questionnaire or interview. The second step is related to the training of staff and adaption of clients needs that should align with the possibilities of EPIC software. The software allows to track the number of registered patients as well as to monitor the performance of each medical employees. The third step is final application of the product in the continuous manner throughout all of the institutions belonging to the organization. This would be identified by the number of institutions being advanced via EPIC introduction.
Stakeholder
The project limitations and further implementation is dependent on stakeholders. Therefore, there is a need for their understanding of the project scope to deliver efficient management possibilities. The stakeholders are the key to the project success as they provide the budget and are concerned with the health and efficiency outcomes. They may provide expertise on the introduction methods due to the vast knowledge about their institutions. The play an important role in the reduction of risks and ultimately related to the project success.
Success Criteria
The project success criteria would be to be within the scope of the budget provided and complete integration by the established schedule. In addition, full employee acceptance and mass implementation of the technology within the healthcare organizations is one of the key success points. Furthermore, avoidance of any risks via upholding of holistic care practices and practice integrity would be one of the key success points.
References
Benedicts, A. D., Lettieri, E., Gastaldi, L. et al. (2020). Electronic Medical Records implementation in hospital: An empirical investigation of individual and organizational determinants. PLOS One 15(6), e0234108, Web.
Epic Systems. (n.d.). Epic EHR. Epic in Practice. Web.
Hoover, R., (2017). Benefits of using an electronic health record. Nursing Critical Care. 12(1). 9-10.
Sun, J., Chai, N., Pi, G., Zhang, Z., & Fan, B. (2017). Modularization of product service system based on functional requirement. Procedia CIRP, 64(1), 301-305. Web.
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